Communication with the driver of the vehicle which was booked through the Grab application will be done via an intermediary chat, in addition to landlines.
Motorcycle taxi service providers and the rental car online today, Monday (24/10/2016), announced the availability GrabChat, instant messaging features that are available in the mobile application Grab.
According to a written statement received KompasTekno Monday GrabChat icon will appear in the Grab application, in addition to the identity of the driver, after the booking.
Once clicked, the application will show the option to choose a template message. Users can also send their own message. Afterward service users can press the "send" button to begin chatting with the driver of the vehicle is ordered.
"This will simplify and speed up the pick-up process for passengers and drivers with their seamless communication directly from the Grab application, without the need to spend a pulse," said Co-Founder Grab Hooi Ling Tian.
In addition to save the cost of SMS, Tan added, the presence of these chat services, drivers do not have to worry exposed Grab expensive phone charges when communicating with passengers who have a phone number from abroad.
GrabChat will begin gradually rolled out to the Grab application on Android and iOS platforms starting on Monday (10.24.2016) by the end of this week, to all users who live in the Southeast Asia region.
Previously, Grab has first conduct GrabChat beta testing program involving more than 50,000 users.
During the trial that took place that week, the Grab states successfully save costs 85,000 45,000 SMS to SMS for the driver and passengers.
Motorcycle taxi service providers and the rental car online today, Monday (24/10/2016), announced the availability GrabChat, instant messaging features that are available in the mobile application Grab.
According to a written statement received KompasTekno Monday GrabChat icon will appear in the Grab application, in addition to the identity of the driver, after the booking.
Once clicked, the application will show the option to choose a template message. Users can also send their own message. Afterward service users can press the "send" button to begin chatting with the driver of the vehicle is ordered.
"This will simplify and speed up the pick-up process for passengers and drivers with their seamless communication directly from the Grab application, without the need to spend a pulse," said Co-Founder Grab Hooi Ling Tian.
In addition to save the cost of SMS, Tan added, the presence of these chat services, drivers do not have to worry exposed Grab expensive phone charges when communicating with passengers who have a phone number from abroad.
GrabChat will begin gradually rolled out to the Grab application on Android and iOS platforms starting on Monday (10.24.2016) by the end of this week, to all users who live in the Southeast Asia region.
Previously, Grab has first conduct GrabChat beta testing program involving more than 50,000 users.
During the trial that took place that week, the Grab states successfully save costs 85,000 45,000 SMS to SMS for the driver and passengers.
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